1.What Payment Methods Do You Accept?
We accept PayPal, Debit and all major Credit Cards
2.Why Isn't My Order Going Through?
Cart is empty
Credit/Debit card declined by bank
Prepaid/Gift card was used as an attempt for payment method (Both are not accepted)
Required information during ordering process was incomplete (personal, shipping and payment info)
Internet browser timed out due to inactivity (Must refresh browser and start over)
3.Why Isn't My Coupon Code Working?
Code has expired
Code was incorrectly spelled
Code format was invalid
Code did not meet the purchase requirement
4.What should I do If I Made A Mistake On My Order?
Immediately contact us by phone or email and a team member will gladly resolve all of your concerns!
Email : firstname.lastname@example.org
5.How Do I Apply A Coupon Code?
Enter your coupon code inside your shopping cart! Coupon code section lies between your listed items and checkout!
You can also enter your coupon code during checkout when entering your payment information! (Please note you must hit apply coupon before adding payment)
6.What Is Your Ordering Process?
Ordering process is simply 4 quick steps!
1. Select your favorite items and add them to cart
2. Enter your billing and shipping information
3. Select shipping method
7.Can I Place An Order Over The Phone?
Call us during business hours and a team member will process your order over the phone! Please have the item SKU number in advance!
8.How Do I Change My Order?
Call or email us regarding all changes to an order!
9.Can I Use Separate Billing and Shipping Addresses?
Yes! Just enter billing first then shipping, You will have to uncheck the box that says both billing and shipping are the same.
10.Do You Offer Quantity Discounts?
Yes! Look out for promotion emails or give us a call if you want to know the latest deals and promotions! You will find the promotions towards the bottom on the product page.
11.Will My Credit Card Information Be Kept On File?
The privacy and Security for all personal information is a priority at Teeshirtpalace!
1.What Is Your Printing Process?
All our products are digitaly printed on demand using the latest Inkjet technology. That allows us to have vibrant colors and high quality prints on all products.
2.Do You Offer Mens, Women's, Kids, Babies, and Toddlers Sizes?
Yes. We offer to all walks of life!
3.Why Can't I Find A Specific Style?
You will need to look below the product image on the product page. The you will see options for mens, womens, kids, babies and toddlers, accessories, and juniors. The you will see all the different styles the design is offered on, just make sure you click the style you want the it will land you on a different product page. Before placing order always make sure size, style, and color is correct
4.Where Can I Find Sizing Information?
A size chart is just below the area where you select your size and color of choice! If a size chart doesn’t show please contact us or email us and we will be more then happy tp help you with any sizing questions.
5.What Styles Run Small?
All women’s sizes run small except the plus size women’s t shirts.
6.Are Your Shirts True To Size?
Most run true to size!
7.What Are The Washing Instructions?
Wash inside out, in cold water, dry with low heat, tumble dry. Do not iron decorated areas. If you see a halo around your shirt, this is a result of the print process and will go away when washed. If the garment has a vinegar type smell, this is also due to the process of printing and will go away when washed!